Welcome to www.homevaultly.com (the “Website”), owned and operated by homevaultly (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our Website, custom digital family management services, consultation processes, and booking deposit transactions.

By accessing our Website, placing a deposit, or submitting an intake form for custom digital planning services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services or Website.

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1. Scope of Services

homevaultly operates strictly as a provider of custom digital consultation and tailored family management asset design services. Our services encompass:

Custom digital meal planners
 Tailored household task and chore structures
Customised cleaning schedule frameworks
 Organised digital household inventory management templates

Our services are delivered as non-physical digital assets and tailored planning files. We do not manufacture, store, or ship physical tangible goods.

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2. Service Process & Booking Deposits

Custom Service Nature: All services offered on the Website represent bespoke digital design and organizational planning services customized to client specifications provided via our designated intake forms.
 Booking Deposit: Prices displayed on our product and service pages represent the required initial booking deposit. Payment of the deposit reserves custom service capacity and initiates the consultation, review, and design phase.
Intake Form Submission: Following deposit confirmation, clients are guided to complete a custom intake form detailing their household management requirements. Design work begins upon complete submission of required intake details.
 Service Fulfillment: Upon completion of the custom service, final customized digital files are delivered to the email address provided during booking or intake submission.

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3. Pricing and Payments

Currency: All deposit amounts are displayed in Great British Pounds (GBP) or Euros (EUR) as indicated during checkout.
 Deposit Payment: Deposits must be paid in full through our secure online payment gateways prior to the commencement of custom design work.
Price Clarity: Deposit rates and final service fees are clearly marked on our Website. We reserve the right to modify service deposit pricing at any time without prior notice; however, changes will not affect bookings already confirmed.

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4. User Responsibilities & Content Submissions

Accurate Information: Clients are responsible for providing accurate, complete, and clear details within intake forms to enable precise customization of their digital materials.
Lawful Use: You agree to use our Website and custom digital assets exclusively for lawful personal household purposes. You agree not to submit material that is offensive, unlawful, or infringes upon the rights of any third party.

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5. Intellectual Property Rights

Originality & Ownership: All original designs, layouts, branding elements, software code, and promotional materials contained on the Website are the exclusive property of homevaultly or its licensors and are protected under applicable copyright, trademark, and intellectual property laws.
Visual Materials: All images, icons, and templates featured on our Website and within custom packages utilize original or licensed royalty-free assets. No unauthorized third-party commercial logos, trademarks, or copyrighted materials are incorporated into our custom deliverables.
 Client Usage Licence: Upon full settlement of applicable service fees and delivery of custom files, homevaultly grants the client a non-exclusive, non-transferable, personal licence to use the customized digital files for personal, non-commercial household management. Commercial reselling, redistribution, sublicensing, or public hosting of custom deliverables is strictly prohibited.

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6. Cancellation and Service Modifications

Due to the personalized nature of our bespoke digital services:

Before Customisation Begins: You may request a cancellation and refund of your booking deposit within 14 days of payment, provided design work or consultation has not yet commenced.
 After Customisation Begins: Once an intake form has been processed and custom design or consultation work has commenced, booking deposits are non-refundable, as work is performed to individual specifications.
For comprehensive details regarding cancellations and refunds, please review our separate Refund Policy.

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7. Limitation of Liability

To the maximum extent permitted by law, homevaultly shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Website, custom services, or digital deliverables.
homevaultly provides tailored organization assets designed to assist household management. We do not guarantee specific lifestyle, financial, or personal outcomes resulting from the implementation of our digital planners.
 We implement reasonable security and operational protocols to ensure uninterrupted service; however, we do not warrant that our Website will be entirely error-free, secure, or available at all times.

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8. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the United Kingdom. Any legal suit, action, or proceeding arising out of these Terms shall be instituted exclusively in the competent courts of the United Kingdom.

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9. Changes to Terms

We reserve the right to revise and update these Terms at any time. Any changes will take effect immediately upon publication on our Website. Your continued use of our Website or services following the publication of revised Terms constitutes acceptance of those changes.

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10. Contact Information

If you have any questions or require further clarification regarding these Terms of Service, please contact us at:

* Email: docs@homevaultly.com